Challenge

A newly launched hospitality company, encompassing numerous brands under its umbrella, faced the pervasive industry challenges of high employee turnover and disengagement, exacerbated by the post-pandemic landscape. The company sought guidance to build resilience and foster a nurturing employee culture while readying itself for outside investment. 

Solution

Recognizing the critical need for a sustainable solution, we developed a social impact strategy to retain talent, motivate employees, and align them with the company's broader objectives, which included growth and outside investment. 

Our approach involved benchmarking industry best practices, interviews with key stakeholders, and designing a series of targeted initiatives to address specific issues within the company.  To boost impact and relevance, we aligned business operations with the U.N.’s Sustainable Development Goals.